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Our Guaranteed Privacy Policy

Here at Thomas Distributing, we value our customers. You are what makes us successful and we know we have an obligation to you not only to have the highest quality products and service but also to never breach the trust you place in us. We believe that organizations that partake in selling your personal information are behaving unethically and are invading your privacy. We encourage you to ask organizations about their own privacy policy, and what they intend to do with any information they collect from you.

  • Thomas Distributing never will sell or give away personal information to other organizations (unless required to by law) or without your express permission.
  • We keep records for our internal use only and to help serve you better.
  • You can be assured that we will never use your personal information for any reason other than to process your order.
  • You will never be placed on any mailing or email list without your express permission, period.

Our Personal Guarantee and Promise to Our Customers
  • All batteries, chargers and products we carry are guaranteed to be Top Quality and New.

  • We carry only "A" grade type batteries - absolutely no seconds or "B" grade types as are available elsewhere.

  • We offer only new battery chargers and accessories - absolutely no refurbished chargers or equipment.

  • We offer a totally no hassle guarantee on all our batteries, chargers, and products as covered by all manufacturer's warranties.

  • We are an authorized distributor for all the products we carry which ensures that we will provide you with service after the sale.

  • We have real live people available during our regular business hours to take your orders, and to provide you with customer service and support.

  • We have a convenient Toll-Free number ( 800-821-2769 ) that can be used during our normal business hours for orders, support, or assistance.

  • No automated phone answering systems to confuse you or to tie you up in a maze of menu choices.

  • A totally secure shopping cart for your safety.

  • We are proud of our many years in business, and we will continue to provide you with our very best customer service.